La Marzocco sales, installation and service
Manufactured in Scarperia e San Piero, Florence, Italy
Approved Reseller
La Marzocco equipment
We supply, install and support the full La Marzocco commercial range.
12 month parts & labour warranty
All new machines purchased from Modern Standard Service include a 12-month parts and labour warranty. Warranty support is provided subject to the manufacturer's terms, correct installation, appropriate water treatment and normal commercial use.
Built-in reassurance
- Parts and labour includedCover for manufacturing faults for 12 months.
- UK-based technical supportAccess to our experienced team, on the phone and on site.
- Correct installation and water treatment requiredCover is subject to the manufacturer's terms, correct installation and appropriate water treatment.
- Machine prices include installation and commissioning by our engineers.
- The warranty is separate from a paid service plan and does not replace one.
Expert support throughout your machine's life
Installation, commissioning, planned maintenance and responsive repairs for La Marzocco commercial espresso machines.
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Installation & commissioning
We install the machine, connect water and drainage and commission it on site. Your team is shown how to run it before we leave.
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Preventative maintenance
Planned servicing, water treatment and replacement of wear parts, so faults are found before they stop service.
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Breakdown repairs
Diagnosis by engineers who know the equipment, with genuine parts and on-site repair wherever possible.
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La Marzocco parts & expertise
Genuine parts and engineers familiar with this manufacturer's equipment and the technology inside it.
About servicing La Marzocco equipment
La Marzocco has been building commercial espresso machines since 1927, and its saturated-group engineering is still the reference point a lot of the industry measures itself against. We supply, install and service the current La Marzocco commercial range — this page covers what that servicing actually involves.
We work across La Marzocco's professional line-up, including:
- Linea Classic S — the manual lever-and-dial workhorse, built around La Marzocco's traditional saturated-group design
- Linea PB — the same core engineering with a digital interface, programmable temperature management and more consistent shot-to-shot control across a team of varying skill levels
- GB5 S — built for higher-volume sites that need performance without stepping up to a multi-boiler flagship
See the full La Marzocco range we supply.
Saturated-group machines run hotter, more consistently, but that consistency depends on the boiler, group seals and, on the Linea PB, the digital control system all being kept in proper condition. A La Marzocco service typically covers group seal and gasket condition (these wear with heat cycling and use, and a worn seal is one of the most common causes of pressure loss), boiler descaling scaled to your water hardness and volume, and — on Linea PB machines — checking the digital temperature control is holding calibration rather than drifting.
La Marzocco machines are built to run for years given proper care, and most of the faults we get called out for are preventable with a planned schedule rather than a reactive one. Our service packages build La Marzocco-specific checks into each planned visit, rather than a generic checklist applied to every brand.
When something does go wrong — pressure loss, a heating fault, an inconsistent shot on the PB's digital control — our engineers carry genuine La Marzocco parts wherever possible and aim to fix on site first time. Where a deeper repair is needed (a boiler or grouphead rebuild), the machine comes into our workshop, where we hold genuine spare parts in stock and pressure-test before it goes back to site.
We use genuine La Marzocco parts on every repair and service, and our engineers are trained across both the Classic S's manual control and the Linea PB's digital system — two genuinely different control philosophies that need different diagnostic approaches.
We service La Marzocco machines across London and UK-wide, including for multi-site hospitality groups managing La Marzocco equipment across several locations. See our London servicing page or areas we cover for the full picture.
Our Bronze, Silver and Gold service packages cover La Marzocco machines with contracted response times, preventative maintenance visits and — on Gold — an annual PVI safety check. Speak to our service team to set up a plan, or book a repair if your machine needs attention now.
London & UK-wide coverage
On-site support across London and the South East from our Harlow base, and throughout mainland Great Britain.
Our service areasService plans
Choose the right level of cover for your business. Our Bronze, Silver and Gold plans combine preventative servicing with engineer support.
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Bronze
48-hour callout response
- 5-day SLA
- Labour included
- One preventative maintenance visit a year
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Silver
24-hour callout response
- Everything in Bronze
- 7-day SLA
- Free annual water filter change
- Most complete
Gold
24-hour callout response
- Everything in Silver
- Annual PVI safety check
Need help with your La Marzocco equipment?
Whether you are choosing a new machine, arranging installation or need support for existing equipment, our team can help.