Fault photos
Send us photos of a fault
A photo of the error, the leak or the data plate helps our engineers work out what's wrong and bring the right parts. Tell us about the machine, then email us your photos.
- Helps us bring the right parts
- Takes two minutes
- Machine down? Call us
Service workshopHarlow, Essex
Two quick steps
Show us what's wrong
Tell us about the machine
Your details, the make and model, and what's happening.
Email us your photos
We'll open an email to our service team with your details filled in. Attach your photos or a short video and press send.
What helps us most
- The whole machine, so we can see the model
- The data plate or serial number label
- Any error message on the display
- Where the leak, noise or problem is, close up
- The pressure gauge while the machine is on
Machine down right now? Call 01279 452110: it's the fastest way to get an engineer.