Our people

Meet the team

The engineers, account managers and operations team behind every installation, service visit and callout.

Get in touch
  • Harlow service workshop
  • Commercial coffee specialists

Engineers, account managers & operations

  • Ricky, Managing Director

    Ricky

    Managing Director

  • Alex, Senior Technician

    Alex

    Senior Technician

  • Ellen

    Operations Manager

  • Micheal

    Service Engineer

  • Daniele

    Service Engineer

  • Niki

    Service Engineer

  • Lynsey, Marketing

    Lynsey

    Marketing

  • Ali, Business Development Director

    Ali

    Business Development Director

  • Adrien, Senior Account Manager

    Adrien

    Senior Account Manager

  • Ewan, Operations Support

    Ewan

    Operations Support

Commercial espresso machine with its casing removed for repair in the Modern Standard Service workshop
Service workshopHarlow, Essex

Careers

Join our team

We're always keen to hear from experienced coffee machine engineers, and from people who know hospitality and want to work with the equipment behind it.

If you take pride in fixing things properly and leaving every site better than you found it, tell us a bit about yourself and what you're looking for.

Get in touchEmail us your CV

Reviews

What our customers say

★★★★★

Amazing follow up service on our coffee machine. The team at modern standard were great, fixed our issue quickly to a very high standard and all staff were incredibly friendly. Highly recommend!
Crawford WhyteGoogle review

★★★★★

The service is always excellent.
DarrellGoogle review

★★★★★

Excellent service, quick installation, and a machine that makes consistently great coffee. Highly recommend
Emma LamontGoogle review

★★★★★

Outstanding service!
Fiona HigginsGoogle review

★★★★★

Fixed my coffee machine, super service, Ricky is a hero!
Hannah ConnorsGoogle review

★★★★★

Best in the business! And all the Modern Standard Staff are so friendly and helpful!
Rebecca KingGoogle review

★★★★★

Amazing service and quality. Plus the staff are so polite
Ryan EvansGoogle review

★★★★★

Exceptional service with a smile. Super prompt, professional and reliable when it comes to servicing our coffee machines. Any issues are dealt with quickly and efficiently, keeping our machines running smoothly and our coffee service uninterrupted. Highly recommended
Sharon MarshallGoogle review
Read our reviews on Google

Book an engineer

Request a repair, service or quote

Tell us what's happening and we'll come back to you. Machine down right now? Calling is fastest.

Call 01279 452110
  • La Marzocco, Nuova Simonelli, Victoria Arduino, Thermoplan, BUNN, Mahlkönig, Mazzer, Ditting, PUQpress and Übermilk
  • Bronze, Silver and Gold service plans
  • Engineers across London and the South East

Want to show us the problem? Send us photos of the fault.

We'll reply to confirm next steps. No obligation.

Not broken, just due?

Get a reminder when your machine needs its service

Every one of our service plans includes a preventative maintenance visit a year. Tell us your machine and roughly when it was last serviced, and we'll email you a month before the next one is due.

  • A reminder a month before it's due
  • Book it in by replying to the email
  • Unsubscribe any time

Where should we send the reminder?

What we do