Coffee Machine Installation Requirements

To ensure your coffee machine can be installed safely and successfully, the site must be fully prepared before our engineer arrives.

Please check the machine's individual specification sheet

Please check the machine's individual specification sheet before arranging any electrical, plumbing or joinery work. Requirements vary between machines, particularly for power, water, waste, ventilation and counter cut-outs.

Before booking your installation

You are responsible for ensuring that the following are ready on the agreed installation date.

Step-free access is available
Power, water and waste are installed and live
The counter and cut-outs are complete
There is enough space for the machine and accessories
The site is ready for testing and handover

Downloads

Helpful checklists and guides to help you prepare your site.

View all downloads

Installation requirements

Please review the key requirements below. Full details for your chosen machine can be found in its individual specification sheet.
Access
01

Access

Step-free access is required from the delivery point to the final position. Check doorways, corridors, lifts and routes carefully before ordering.

Counter & Position
02

Counter & Position

The counter must be level, strong and complete with any required cut-outs. Ensure there is enough space for the machine, fridge, filter and servicing.

Power Supply
03

Power Supply

Requirements vary by machine, including 13 amp, single-phase or three-phase supplies. The correct supply must be installed, live and tested on the installation date.

Water Supply
04

Water Supply

A potable mains water supply with the correct pressure, pipe size and fitting is essential. An accessible isolation valve is also required.

Water Filtration
05

Water Filtration

A suitable water filter is strongly recommended or may be required to protect the machine and achieve the best possible coffee quality.

Waste & Drainage
06

Waste & Drainage

A suitable trapped waste connection must be installed before the engineer arrives. The drain must be accessible and have a continuous fall.

Ventilation
07

Ventilation

Some accessories require ventilation, such as fridges. Ensure any required grilles are installed and are not obstructed.

What's Included
08

What's Included

Explain what is included in the standard installation service and what is not included during the installation visit.

Downloads & resources

Installation Checklist

Use this checklist to make sure your site is ready.

Utility Requirements Guide

Overview of power, water and waste requirements.

Access & Delivery Guide

Information on access, delivery and site preparation.

Example Specification

Example machine specification showing all installation details.

Site not ready?

If our engineer cannot complete the installation because the site is not ready, a failed installation or return-visit charge will apply. Additional charges may also apply in certain circumstances.