Mazzer sales, installation and service

Mazzer has built commercial coffee grinders since 1948 and makes nothing else, producing its own burrs alongside the grinders they sit in. Its range runs from the Super Jolly and Major on espresso bars to the Robur and Kold S for high-volume and on-demand grinding, and is widely used in cafés, roasteries and hospitality sites that grind hard all day.

Gardigiano di Scorzè, Venice, Italy

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Approved Reseller

Modern Standard Service is an approved Mazzer reseller. We supply Mazzer grinders and provide advice on choosing the right model for your volume and brew method, along with setup, burr replacement and ongoing technical support.

We supply this range to order. Tell us about your site and we will recommend the right machine and quote it with installation.

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12 month parts & labour warranty

All new machines purchased from Modern Standard Service include a 12-month parts and labour warranty. Warranty support is provided subject to the manufacturer's terms, correct installation, appropriate water treatment and normal commercial use.

Built-in reassurance

  • Parts and labour includedCover for manufacturing faults for 12 months.
  • UK-based technical supportAccess to our experienced team, on the phone and on site.
  • Correct installation and water treatment requiredCover is subject to the manufacturer's terms, correct installation and appropriate water treatment.
  • Machine prices include installation and commissioning by our engineers.
  • The warranty is separate from a paid service plan and does not replace one.

Read warranty terms

Expert support throughout your machine's life

Setup, commissioning, burr replacement, planned maintenance and responsive repairs for Mazzer commercial coffee grinders.

  • Installation & commissioning

    We install the machine, connect water and drainage and commission it on site. Your team is shown how to run it before we leave.

  • Preventative maintenance

    Planned servicing, water treatment and replacement of wear parts, so faults are found before they stop service.

  • Breakdown repairs

    Diagnosis by engineers who know the equipment, with genuine parts and on-site repair wherever possible.

  • Mazzer parts & expertise

    Genuine parts and engineers familiar with this manufacturer's equipment and the technology inside it.

About servicing Mazzer equipment

Mazzer grinders are built for sites that grind hard all day. The Super Jolly and Major sit on espresso bars, while the Robur and Kold S handle higher volumes and on-demand grinding, and Mazzer makes its own burrs for all of them.

We advise on the right model for your volume, brew method and counter space, supply the grinder and dial it in against your machine and your coffee. Burrs are a wear part: as they dull, extraction drifts and the coffee changes without anyone touching a recipe. We check burr condition and grind consistency as part of planned maintenance, replace burrs when they are worn, and repair Mazzer grinders when something goes wrong.

London & UK-wide coverage

On-site support across London and the South East from our Harlow base, and throughout mainland Great Britain.

Our service areas

Service plans

Choose the right level of cover for your business. Our Bronze, Silver and Gold plans combine preventative servicing with engineer support.

  • Bronze

    48-hour callout response

    • 5-day SLA
    • Labour included
    • One preventative maintenance visit a year

  • Silver

    24-hour callout response

    • Everything in Bronze
    • 7-day SLA
    • Free annual water filter change
  • Most complete

    Gold

    24-hour callout response

    • Everything in Silver
    • Annual PVI safety check
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Need help with your Mazzer equipment?

Whether you are choosing a new machine, arranging installation or need support for existing equipment, our team can help.

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