Thermoplan sales, installation and service
Manufactured in Weggis, Lucerne, Switzerland
Approved Reseller
Thermoplan equipment
We supply, install and support the full Thermoplan commercial range.
12 month parts & labour warranty
All new machines purchased from Modern Standard Service include a 12-month parts and labour warranty. Warranty support is provided subject to the manufacturer's terms, correct installation, appropriate water treatment and normal commercial use.
Built-in reassurance
- Parts and labour includedCover for manufacturing faults for 12 months.
- UK-based technical supportAccess to our experienced team, on the phone and on site.
- Correct installation and water treatment requiredCover is subject to the manufacturer's terms, correct installation and appropriate water treatment.
- Machine prices include installation and commissioning by our engineers.
- The warranty is separate from a paid service plan and does not replace one.
Expert support throughout your machine's life
Installation, commissioning, planned maintenance and responsive repairs for Thermoplan fully automatic coffee machines.
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Installation & commissioning
We install the machine, connect water and drainage and commission it on site. Your team is shown how to run it before we leave.
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Preventative maintenance
Planned servicing, water treatment and replacement of wear parts, so faults are found before they stop service.
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Breakdown repairs
Diagnosis by engineers who know the equipment, with genuine parts and on-site repair wherever possible.
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Thermoplan parts & expertise
Genuine parts and engineers familiar with this manufacturer's equipment and the technology inside it.
About servicing Thermoplan equipment
Thermoplan's Black&White range is built for sites that pour high volumes with very little barista input: workplaces, hotels, bakeries, contract catering and busy hospitality. The machines are modular, which is what makes them practical to maintain — worn assemblies can be swapped rather than the whole machine taken out of service. We advise on the right configuration for your drink volumes and milk requirement, install and commission the machine, brief your team on daily cleaning, and cover it afterwards with planned maintenance and repairs. If you already run Thermoplan equipment and want it looked after properly, we can take that on too.
London & UK-wide coverage
On-site support across London and the South East from our Harlow base, and throughout mainland Great Britain.
Our service areasService plans
Choose the right level of cover for your business. Our Bronze, Silver and Gold plans combine preventative servicing with engineer support.
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Bronze
48-hour callout response
- 5-day SLA
- Labour included
- One preventative maintenance visit a year
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Silver
24-hour callout response
- Everything in Bronze
- 7-day SLA
- Free annual water filter change
- Most complete
Gold
24-hour callout response
- Everything in Silver
- Annual PVI safety check
Need help with your Thermoplan equipment?
Whether you are choosing a new machine, arranging installation or need support for existing equipment, our team can help.