Ditting sales, installation and service
Manufactured in Bachenbülach, Switzerland
Approved Reseller
We supply this range to order. Tell us about your site and we will recommend the right machine and quote it with installation.
Get equipment advice12 month parts & labour warranty
All new machines purchased from Modern Standard Service include a 12-month parts and labour warranty. Warranty support is provided subject to the manufacturer's terms, correct installation, appropriate water treatment and normal commercial use.
Built-in reassurance
- Parts and labour includedCover for manufacturing faults for 12 months.
- UK-based technical supportAccess to our experienced team, on the phone and on site.
- Correct installation and water treatment requiredCover is subject to the manufacturer's terms, correct installation and appropriate water treatment.
- Machine prices include installation and commissioning by our engineers.
- The warranty is separate from a paid service plan and does not replace one.
Expert support throughout your machine's life
Setup, commissioning, burr replacement, planned maintenance and responsive repairs for Ditting commercial coffee grinders.
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Installation & commissioning
We install the machine, connect water and drainage and commission it on site. Your team is shown how to run it before we leave.
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Preventative maintenance
Planned servicing, water treatment and replacement of wear parts, so faults are found before they stop service.
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Breakdown repairs
Diagnosis by engineers who know the equipment, with genuine parts and on-site repair wherever possible.
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Ditting parts & expertise
Genuine parts and engineers familiar with this manufacturer's equipment and the technology inside it.
About servicing Ditting equipment
Ditting grinders are built in Switzerland for demanding commercial grinding, from espresso through filter to bulk retail grinding.
Grind quality determines everything downstream of it, so we advise on burr choice, capacity and the right model for your volume s, then install the grinder and dial it in for your coffee and your machine. Burrs are a wear part: as they dull, extraction drifts and the coffee changes without anyone touching a recipe. We check burr condition, alignment and grind consistency as part of planned maintenance, replace burrs when they are worn, and repair Ditting grinders when something goes wrong.
London & UK-wide coverage
On-site support across London and the South East from our Harlow base, and throughout mainland Great Britain.
Our service areasService plans
Choose the right level of cover for your business. Our Bronze, Silver and Gold plans combine preventative servicing with engineer support.
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Bronze
48-hour callout response
- 5-day SLA
- Labour included
- One preventative maintenance visit a year
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Silver
24-hour callout response
- Everything in Bronze
- 7-day SLA
- Free annual water filter change
- Most complete
Gold
24-hour callout response
- Everything in Silver
- Annual PVI safety check
Need help with your Ditting equipment?
Whether you are choosing a new machine, arranging installation or need support for existing equipment, our team can help.