Nuova Simonelli sales, installation and service

Volumetric and XT dosing systems both need periodic recalibration to keep shot volume and extraction consistent — dosing can drift gradually enough that nobody notices until yields have shifted meaningfully. A Nuova Simonelli service covers volumetric or XT dosing calibration, group seal condition, and boiler descaling scaled to your water hardness and daily volume.

Most Nuova Simonelli faults we see are preventable with a proper planned schedule rather than a reactive one — worn seals and scale build-up caught before they cause a pressure or heating fault. When something does go wrong, our engineers carry genuine parts wherever possible and aim to fix it on site first time; where a deeper repair is needed, the machine comes into our workshop for a proper rebuild and pressure test.

We use genuine Nuova Simonelli parts on every repair and service, and our engineers are trained across both the Appia Life's volumetric control and the Nuova Aurelia's XT gravimetric system — two different dosing technologies that need different calibration approaches.

We service Nuova Simonelli machines across London and UK-wide, including for multi-site hospitality groups managing Nuova Simonelli equipment across several locations. See our London servicing page or areas we cover for the full picture.

Our Bronze, Silver and Gold service packages cover Nuova Simonelli machines with contracted response times, preventative maintenance visits and — on Gold — an annual PVI safety check. Speak to our service team to set up a plan, or book a repair if your machine needs attention now.