Mahlkönig sales, installation and service

Burrs are consumable and wear with total volume ground, not just age — a high-volume site can wear through a set faster than the calendar would suggest, and worn burrs show up as inconsistent particle size, more fines and shots that taste muddier even when nothing else has changed. A Mahlkönig service covers burr condition and wear, dosing accuracy (checked against an actual scale, not judged by taste), motor and bearing condition, and a proper clean-down of the hopper and chute to clear residue build-up.

Grinders are serviced less often than espresso machines in a lot of cafés, simply because a slowly drifting grind is easier to miss day to day than a machine that won't heat up. Our service packages build grinder checks into every planned visit as standard, not as an optional extra — burr condition and dosing accuracy checked on the same schedule as the machine itself.

When a grinder does fail — a seized motor, a dosing fault, a burr that's failed rather than simply worn — our engineers carry genuine Mahlkönig parts wherever possible and aim to fix on site first time. Where a full rebuild is needed, the grinder comes into our workshop.

We use genuine Mahlkönig parts on every repair and service, and our engineers are trained across both retail-focused grinders like the Guatemala V2 and precision espresso/filter grinders like the EK Omnia.

We service Mahlkönig grinders across London and UK-wide, alongside the espresso machines and bean-to-cup equipment they're paired with. See our London servicing page or areas we cover for the full picture.

Our Bronze, Silver and Gold service packages cover Mahlkönig grinders with contracted response times and preventative maintenance visits built in. Speak to our service team to set up a plan, or book a repair if your grinder needs attention now.