Victoria Arduino Coffee Machine Servicing & Repairs

Victoria Arduino Coffee Machine Servicing & Repairs

Victoria Arduino's Eagle One range is built around precise, stable temperature control and genuine finish customisation โ€” it's the machine behind some of the busiest multi-site coffee programmes we support, including GAIL's Bakery. We supply, install and service the current Victoria Arduino range.

Models we support

We work across the current Victoria Arduino range: the Eagle One โ€” built for high-performance, high-volume service in 2 and 3 group configurations, and available in a wide range of factory finishes beyond standard black, white and steel, including Tiffany blue and Sparkling Coral โ€” and the Eagle One Prima EXP PureBrew, a more compact single-group option without giving up the same temperature stability. See the full Victoria Arduino range we supply.

Bespoke finishes, genuinely supported

For operators wanting a fully bespoke colour to match a brand identity across multiple sites, our machine customisation service covers powder-coating and finish-matching in more detail โ€” genuinely useful for multi-site groups standardising equipment look across an estate.

What Victoria Arduino servicing actually involves

Eagle One machines are built around close temperature stability, which depends on the boiler and control electronics staying properly calibrated โ€” not something you can judge from taste alone once it's drifted gradually. A service covers group seal condition, boiler descaling scaled to water hardness and volume, and checking the temperature control system is holding calibration rather than drifting under sustained volume.

When something does go wrong, our engineers carry genuine parts wherever possible and aim to fix on site first time; where a deeper repair is needed, the machine comes into our workshop for a rebuild and pressure test.

  • Genuine parts

    We use genuine Victoria Arduino parts on every repair and service โ€” no generic substitutes.

  • Trained engineers

    Our engineers are trained specifically on Victoria Arduino equipment, not just commercial coffee machines in general.

  • UK & London coverage

    We service this range across London and UK-wide, with contracted response times on every plan.

  • GAIL's Bakery

    We have worked with GAIL's since 2018, supporting an estate of around 200 locations, with an average first-time-fix rate of approximately 92%.

  • ETM Group

    A busy pub group with 15 locations across London, on a cost-effective service and maintenance package.

  • Ole & Steen

    Working closely with Ole & Steen since 2017, now supporting more than 25 UK locations.

Coverage & service plans

We service Victoria Arduino machines across London and UK-wide. Our Bronze, Silver and Gold service packages cover contracted response times and โ€” on Gold โ€” an annual PVI safety check. See our London servicing page or areas we cover for the full picture.

  • Speak to our service team

    Set up a Victoria Arduino service plan, or get a quote for a one-off repair.

    Contact us