Nuova Simonelli Coffee Machine Servicing & Repairs

Nuova Simonelli Coffee Machine Servicing & Repairs

Nuova Simonelli's Appia Life and Nuova Aurelia machines are built for dependable, high-throughput service โ€” the kind of equipment that needs to perform the same way on its busiest day as its quietest. We supply, install and service the current Nuova Simonelli range.

  • NUOVA SIMONELLI

    Genuine parts, factory-trained engineers, and servicing built around volumetric and XT gravimetric dosing.

    View the Nuova Simonelli range 
Nuova Simonelli Appia Life 1 Group Compact

Models we support

We work across the current Nuova Simonelli range: the Appia Life โ€” a dependable volumetric-dosing espresso machine from a compact 1-group configuration up to 3 groups โ€” and the Nuova Aurelia, a premium machine available in both volumetric and XT (gravimetric) dosing configurations, including an XT E-Milk option, and in a range of finishes including aqua blue, red, white and metallic grey. See the full Nuova Simonelli range we supply.

What Nuova Simonelli servicing actually involves

Volumetric and XT dosing systems both need periodic recalibration to keep shot volume and extraction consistent โ€” dosing can drift gradually enough that nobody notices until yields have shifted meaningfully. A service covers volumetric or XT dosing calibration, group seal condition, and boiler descaling scaled to your water hardness and daily volume.

Most faults we see are preventable with a proper planned schedule rather than a reactive one. When something does go wrong, our engineers carry genuine parts wherever possible and aim to fix it on site first time; where a deeper repair is needed, the machine comes into our workshop for a rebuild and pressure test.

Genuine parts and engineer expertise

We use genuine Nuova Simonelli parts on every repair and service, and our engineers are trained across both the Appia Life's volumetric control and the Nuova Aurelia's XT gravimetric system โ€” two different dosing technologies that need different calibration approaches.

  • Genuine parts

    We use genuine Nuova Simonelli parts on every repair and service โ€” no generic substitutes.

  • Trained engineers

    Our engineers are trained specifically on Nuova Simonelli equipment, not just commercial coffee machines in general.

  • UK & London coverage

    We service this range across London and UK-wide, with contracted response times on every plan.

Coverage & service plans

We service Nuova Simonelli machines across London and UK-wide, including for multi-site hospitality groups. Our Bronze, Silver and Gold service packages cover contracted response times and โ€” on Gold โ€” an annual PVI safety check. See our London servicing page or areas we cover for the full picture.

  • Speak to our service team

    Set up a Nuova Simonelli service plan, or get a quote for a one-off repair.

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